1. What is ACM Bazar?
ACM Bazar is an online store offering a wide range of bazar products, home decorations, and unique gifts, all sourced through trusted suppliers via dropshipping.
2. Where do you ship from?
We work with international suppliers and shipping partners. Products are shipped directly from our suppliers’ warehouses located in different countries, depending on the item.
3. What are the delivery times?
Delivery usually takes 7 to 21 business days, depending on your location and the product ordered. Please note that delays may occur due to customs or logistics constraints.
4. How much are the shipping fees?
Shipping fees vary depending on the product and the destination. The exact cost is calculated at checkout before payment confirmation.
5. Can I track my order?
Yes! Once your order is processed and shipped, you will receive a tracking number via email to monitor your package’s status.
6. What should I do if I haven’t received my order?
If your delivery time has passed and you haven’t received your order, please contact us at {your email} with your order number. We will promptly check with our suppliers and carriers.
7. Can I cancel my order?
Orders can only be canceled within 12 hours of placement. After this period, the order may already be processed by the supplier, and we may not be able to cancel it.
8. What if my product is damaged or defective?
If you receive a damaged or defective product, contact us within 7 days of receiving your package at {your email} with photos of the product. We’ll arrange for a replacement or a refund.
9. Do you accept returns?
Yes, we accept returns within 30 days of receipt of your order. Please refer to our Returns & Refunds Policy for detailed instructions.
10. Are the products exactly as shown in the pictures?
We strive to provide accurate descriptions and images for all products. However, slight variations may occur due to lighting, display settings, or manufacturing batches.
11. How can I contact ACM Bazar?
You can contact us anytime via email at {your email} for any questions, order tracking, or support inquiries.